Courier: for the things you need done now
For everyday errands and small business to-dos, including same-day delivery and more.
Courier: for the things you need done now
For everyday errands and small business to-dos, including same-day delivery and more.
Courier: for the things you need done now
For everyday errands and small business to-dos, including same-day delivery and more.
Ways people are using Courier
To pick up or deliver forgotten essentials like keys, phone chargers, and even pre-packed lunches.
To send thoughtful gifts like flowers, homemade treats, or birthday presents to loved ones.
To collect purchases from local businesses that don’t offer delivery.
Ways small businesses are using Courier
To deliver purchased items like baked treats, pet supplies, or clothing to local customers.
To pick up essential items, such as vendor samples, for themselves or their customers.
To send and receive important paperwork.
Is your business growing quickly?
Uber Direct is a delivery platform using on-demand technology. It’s specifically built to support growing businesses that take orders through their website, app, or phone. Discover how it can work for you.
Frequently asked questions
- What is Courier?
Courier is a delivery option that allows you to request a driver through the Uber app to transport your package(s) to a person waiting at a designated drop-off location. You can also request to have a package sent to you from a designated sender.
- Where can I find Courier?
Navigate to the Uber app home screen, choose the Courier icon, and follow the in-app instructions.
- What can I send?
Items sent using Courier have specific monetary value limits and weight limits per vehicle type. For delivery by vehicle, you can send packages that:
- Don’t contain any prohibited items¹
- Fit comfortably in the requested vehicle
- Are closed, securely sealed, and ready for curbside or door pickup
- Are within the monetary value and weight limits for your location²
For delivery by bike or scooter, if available in your location, you can send packages that:
- Don’t contain any prohibited items¹
- Fit comfortably in a backpack
- Are closed, securely sealed, and ready for curbside or door pickup
- Are within the monetary value and weight limits for your location²
If your package contains a prohibited item or doesn’t follow the restrictions above, the driver or delivery person may cancel your request. Please go to the Terms and Conditions for full details. Violation of the Terms and Conditions may result in deactivation of your account without notice.
- Where can I send my item?
Courier is designed for local delivery, typically within a single geographical area (excluding international border crossings).
- What does the recipient need to do?
The recipient should be available to meet the delivery person at the door or curb. If you need to ask the delivery person to leave the item at the recipient’s door, you’ll be able to add delivery notes with further instructions to smooth the delivery process.
- What happens if the item is damaged during delivery?
Uber does not maintain insurance coverage for item loss, theft, or damage caused by a third party. Please go to the Terms and Conditions for full details.
- Can I send someone an item as a surprise?
We recommend that you notify the recipient of the delivery so they can meet the delivery person to retrieve the item from the vehicle. If you do send someone an item as a surprise, you’ll need to clearly instruct the delivery person, in the message section of the Uber app.
- What if I have an issue with the item delivery?
- If your item hasn’t been delivered yet, you can call or message the delivery person in the app.
- Delivery people are free to cancel your request for any reason, including, for example, if your package was too heavy, was too large for their vehicle, was not packaged securely, or contained a prohibited item.
- If the person receiving the item wasn’t available, the delivery person may try to contact you in the app to resolve the issue or coordinate a return. You’ll be responsible for costs associated with returning the package to you if necessary.
- If you haven’t yet received your package, if it was damaged during delivery, or you need help coordinating a delivery in case of terminated trips or canceled requests, contact Uber Support for help.
Do more in the app
Do more in the app
Not available in all locations. Check the Uber app for availability.
Neither Uber nor third-party delivery people are responsible for the package(s), nor for the content of the package(s), so they disclaim any obligation or responsibility related to the package(s), its content and/or delivery, including any loss or damage that the package(s) may suffer. Uber does not maintain insurance coverage for package loss, theft, or damage caused by a third party.
¹Courier may not be used to send any prohibited items.
²Items sent using Courier have specific monetary value limits and weight limits per vehicle type. Please see Terms and Conditions for full details of the restrictions applicable for your location.
How Uber Connect works
Select Package in the Uber app.
Meet the professional driver and send your package on its way.
Follow along with in-app tracking.
Frequently asked questions
- What is Uber Connect?
Uber Connect is an option that allows you to request a professional driver to transport your package(s) to a person waiting at a designated dropoff location.
You can also request a package to be sent to you from a designated sender.
- What do I need to do?
Tap the Package icon on the Uber app homescreen and follow the in-app instructions.
- What can I send?
Packages sent using Uber Connect have specific monetary value limits and weight limits per vehicle type. Prohibited items include but are not limited to alcohol, medication, recreational drugs, and dangerous or illegal items.²
For delivery by vehicle, you can send packages that:
- Don't contain any prohibited items²
- Fit comfortably in the trunk of a midsize vehicle
- Are closed, securely sealed, and ready for curbside or door pickup
- Are within the monetary value and weight limits for your location¹
For delivery by bike or scooter, if available in your location, you can send packages that:
- Don't contain any prohibited items²
- Fit comfortably in a backpack
- Are closed, securely sealed, and ready for curbside or door pickup
- Are within the monetary value and weight limits for your location¹
If your package contains a prohibited item or doesn't follow the restrictions above, the professional driver may cancel your request.
- Where can I send my package?
Uber Connect is designed for local delivery, typically within a single geographical area (excludes international border crossings).
- What does the recipient need to do?
The package recipient should be available to meet the professional driver at the door or curb. If you need to ask the professional driver to leave the package at the recipient’s door, you’ll be able to add delivery notes with further instructions to smooth the delivery process.
- What happens if the package is damaged during delivery?
Uber does not maintain insurance coverage for package loss, theft, or damage caused by a third party. Please see the Terms and Conditions for full details. Violation of the Terms and Conditions may result in deactivation of your account without notice.
- Can I send someone a package as a surprise?
We recommend that you notify the recipient of the delivery so they can meet the professional driver to retrieve the package from the vehicle. If you do send someone a package as a surprise, you’ll need to clearly instruct the professional driver, in the message section of the Uber app, to leave the package at the recipient’s door. The professional driver can always decline this request.
- What if I have an issue with package delivery?
- If your package hasn't been delivered yet, you can call or message the professional driver in the app.
- Professional drivers are free to cancel your request for any reason, including, for example, if your package was too heavy, too large for their vehicle, not packaged securely, or contained a prohibited item.
- If the person receiving the package wasn't available, the professional driver may try to contact you in the app to resolve the issue or coordinate a return. You'll be responsible for costs associated with returning the package to you if necessary.
- For help coordinating a delivery in case of terminated trips or canceled requests, if you haven’t yet received your package, or if the package was damaged during delivery, contact Uber Support.
Not available in all locations. Check the Uber app for availability.
¹ Packages sent using Uber Connect have specific monetary value limits and weight limits per vehicle type. Please see Terms and Conditions for full details of the restrictions applicable for your location.
² The items sent are legitimate and legal, and do not correspond to, but not limited to, the following: alcohol, tobacco, weapons, illegal/stolen goods, narcotics, barbiturates, hazardous materials (example: flammable, poisonous, explosive), animals, regulated species, money, gift cards, high-value items, jewelry, and prescription drugs, among other things not allowed by law. Please see Terms and Conditions for full details.
Disclosure: By using Uber Connect, you acknowledge and accept that this functionality enables you to request trips through the Uber app so that professional drivers using the Uber platform deliver articles. You acknowledge that this functionality may be temporary. Neither Uber nor the professional drivers are responsible for the package(s), nor for the content of the package(s), so they disclaim any obligation or responsibility related to the package(s), its content and/or delivery, including any loss or damage that the package(s) may suffer. Uber does not maintain insurance coverage for package loss, theft, or damage caused by a third party. Please see Terms and Conditions for full details.
About